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SHIPPING & RETURNS

SHIPPING & RETURN POLICY

Order Processing Time:

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

 

Shipping Methods & Delivery Time:

We offer the following shipping options:

Standard Shipping: 3–5 business days

Express Shipping: 1–2 business days

Shipping times may vary based on location and carrier delays.

 

Shipping Charges:

Shipping costs are calculated at checkout based on your location and selected method.

 

Tracking Information:

Once your order ships, you’ll receive a confirmation email with tracking details.

NOTE:  For COD orders, prepayment of COD charges is mandatory to ensure authenticity and genuineness of orders. The shipping charge for COD orders is non-refundable. Shipping outside India is not available.

 

Return & Refund Policy

Products are eligible for return within 7 days of the delivery date. To qualify for a return, the product must be:

  1. In its original packaging

  2. Unused

  3. Unopened and sealed

In cases of Wrong Item Delivered, Item In Box Damaged (but Shipping box is ok), or Missing Item in Order:

  1. Contact us with unboxing videos of the packaging box and the product within 3 days of the order delivery date

  2. The regular 7-day return policy will not be applicable in this case

  1. Recommendation: Capture an unboxing video as evidence to resolve the above claims

Non-returnable items:

  1. Open or used items

  2. Complaints of taste, health issues etc. (We recommend consulting a nutritionist or the brand directly in this case)

  3. Products with tampered scratch codes, serial numbers etc.

At mgfitkart.com, we do not have any 3rd party sellers. 100% of the products listed on our website are fulfilled directly by us in our own warehouse. We are the official, authorized and certified distributor/seller of most of the brands we sell, so you cannot receive a fake product.

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